Built from experience.
Created to do things differently.
After more than 15 years leading call center and customer service operations around the world, I saw an opportunity to bring the best of international hiring together with the local support that teams actually need.
Learning what works across borders.
My career has taken me far beyond one office or one country. I've lived in the United States, the Philippines, and the Dominican Republic, and I've also worked in Brazil and Canada, all in call center and operational leadership environments.
Every location taught me something different about building teams, developing leaders, solving problems, and creating the conditions for people to do their best work.
One lesson stood out: finding great talent is only the beginning. What happens after someone is hired matters just as much.
Knowing the value of an EOR and where the experience can improve.
I've worked with a company that relied on an Employer of Record (EOR) provider. I saw the benefits of having an international employment partner, and I also saw how frustrating everyday details could become.
Payroll delays, difficult equipment deliveries, unnecessary trips for paperwork, and limited local support can create real problems for employees and the businesses counting on them.
Those experiences shaped a simple belief: an international workforce partner should make life easier on both sides, not add another layer of complexity.
Experienced people. Real opportunity.
Working with Dominican teams showed me the depth of talent available, from customer service professionals to experienced managers and operations leaders.
I've seen businesses access seasoned leadership and expertise at competitive costs. To me, the opportunity was never just about hiring for less. It was about recognizing the value of capable professionals and creating stronger opportunities for both businesses and employees.
That perspective became central to IslaWork.
+ TRUST
“A great international team needs more than a hiring process. It needs people, tools, and support working together.”
That's why I created IslaWork.
IslaWork brings together the lessons I've learned from years in international operations and from experiencing EOR services as a client. The goal is straightforward: help U.S. businesses build and support Dominican Republic teams with greater confidence and less friction.
Recruitment support for individual hires, specialized roles, and entire departments.
Employment coordination, onboarding, equipment logistics, and practical in-country assistance.
Clear communication and ongoing support for the employees who make businesses successful.
I've been on the operations side. I've been on the client side. IslaWork brings those lessons together.
I've spent my career leading teams, managing the day-to-day realities of operations, and learning from talented people across different countries and cultures.
IslaWork is the workforce partner I wanted to see: one that understands the business's goals without losing sight of the employees doing the work.
That's the standard I want us to build around.
Ready to build your team?
Tell us what you're looking for. We'd love to hear about your plans.